Pre-Information Form
This is an English translation. In case of any conflict, the Turkish version prevails.
Last updated: October 31, 2026
Version: 1.0
This form was prepared under Article 48 of Consumer Protection Law No. 6502 (Tüketicinin Korunması Hakkında Kanun) and Articles 5 and 6 of the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği) to inform you before you buy a Premium subscription or an Educator Pack in the BlueGrays app. When you confirm the purchase, you confirm that you've read this form and have been informed. This form is an integral part of the Distance Sales Agreement to be concluded.
1. Service provider
- Name: Yunus Emre EKE (BlueGrays)
- Tax ID number: *****
- Full address: Beylikdüzü, Istanbul *****
- Phone: *****
- Email (including complaints and notices): [email protected]
- In-app support: Profile > Support
2. Intermediary service provider and payment
The sale is made through the app store, and the store collects the payment:
- App Store: Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. Support: apple.com/tr/support
- Google Play: The Google company that provides the Google Play payment service (shown on Google Play's purchase screen and receipt). Support: support.google.com/googleplay
Payment is taken from the payment method registered in your store account. Your card details are not passed on to the service provider.
3. Main features of the service
| Product | What it gives you | Duration and renewal |
|---|---|---|
| Premium (monthly) | Schematics, code, videos and guides for all projects; the full component guide; Workshop matching; troubleshooting guides; sharing your own project | Lasts until you cancel. The fee is charged in advance every month, and it renews automatically every month. |
| Premium (yearly) | Same as the monthly plan | Lasts until you cancel. The fee is charged in advance every year, and it renews automatically every year. |
| Premium, personal offer | Same as the monthly or yearly plan | Starts at the offer price. As long as the subscription continues without a break, renewals are at the same price too (except for general price changes in the store). |
| Educator Pack | 5 or 10 Premium access codes. Each code gives 30 or 365 days of Premium. Codes can be transferred: once per code in the monthly pack, 6 times per code in the yearly pack. | A one-time purchase that doesn't renew automatically. A code's period starts on the day it's redeemed. |
Details: Subscription and In-App Purchase Terms.
4. Price
The total amount including all taxes that you'll pay and the billing period (monthly or yearly) are shown on the purchase screen and in the store's confirmation window right before you confirm the payment. For a subscription, this is the amount charged for each billing period. Prices may vary by country and currency. There's no extra delivery or transaction fee when you buy. Internet connection charges are paid according to your own plan.
When you confirm the order, you're obliged to pay. For a subscription, unless you cancel, the fee for the new period is charged at the start of each period.
5. Performance (providing the service)
Premium is activated in your account as soon as the payment is confirmed. Educator codes are delivered to the My Codes page in the app right after the purchase. The service is used with an internet connection by signing in to your BlueGrays account.
6. Right of withdrawal
Premium and the Educator Pack are services performed instantly in electronic form and intangible goods delivered instantly. Under Art. 15(1)(ğ) of the Distance Contracts Regulation, there is no right of withdrawal for these purchases. By confirming the purchase, you agree that the service starts immediately.
The store's own refund rules and your other statutory rights are reserved. For a refund, you can apply to Apple (reportaproblem.apple.com) or Google Play, or write to [email protected].
7. Cancellation
You can cancel your subscription at any time in the subscription settings of the store where you started it (in the app: Profile > Premium > Manage Premium Subscription). Premium continues until the end of the period you paid for. Deleting the app or your account doesn't cancel the subscription.
8. Technical protection measures and compatibility
- Premium content can only be accessed by signing in with your BlueGrays account. Images carry a BlueGrays watermark.
- The app runs on iOS 15.1 and later and Android 7.0 and later. Some content can also be used on bluegrays.com with an up-to-date browser.
- The electronic parts needed to build the projects aren't included in the service.
9. Complaints and disputes
You can send your complaints to [email protected] or through the in-app support section. For payment and refund matters, you can also contact the relevant store's support channels.
In disputes, if your claim is below the monetary limit announced each year by the Ministry of Trade, you can apply to the Consumer Arbitration Committee (tüketici hakem heyeti) where you live or where you made the transaction. For disputes above the limit, under Article 73/A of Law No. 6502, you must first apply to a mediator before filing a lawsuit, and then to the consumer court.
10. Keeping the contract text
This form and the Distance Sales Agreement are published in the app under Profile > Preferences > Agreements and on bluegrays.com. Your purchase record is kept for at least 3 years. After the purchase, links to this form and to the agreement are also sent to your registered email address.